Last updated: May 30, 2026
Privacy Policy
Your privacy matters to us. This policy describes how Infrawise handles your data.
Introduction
Infrawise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud cost optimization platform and related services (the "Service"). Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information you provide directly to us, such as when you create an account, configure cloud integrations, or contact us for support. This may include your name, email address, company name, and billing information. We also collect information automatically when you use the Service, including log data (IP address, browser type, pages visited), usage data (features accessed, actions taken), and device identifiers. Through your cloud provider integrations (e.g., Azure, AWS, GCP), we may collect read-only metadata about your cloud infrastructure, resource configurations, and cost data as necessary to provide recommendations. We do not collect the contents of your workloads or application data.
How We Use Your Information
We use the information we collect to: • Provide, operate, and improve the Service • Generate cost optimization recommendations based on your cloud usage • Communicate with you about your account, updates, and support requests • Process billing and payments • Monitor and analyze usage patterns to improve performance • Detect and prevent fraudulent or unauthorized activity • Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with: • Service providers who assist us in operating the platform (e.g., cloud hosting, payment processors, analytics) • Professional advisors such as lawyers and accountants, under confidentiality obligations • Law enforcement or regulatory bodies when required by applicable law • Successors in connection with a merger, acquisition, or sale of assets, with notice provided to you All third-party service providers are contractually required to protect your data and may only use it to provide services to us.
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You may configure your browser to refuse cookies, but some features of the Service may not function correctly without them. We use analytics tools to help us understand aggregate usage patterns. These tools may use their own cookies subject to their respective privacy policies.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain data as required to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. Cloud integration credentials are stored with least-privilege access and are never used for anything beyond read-only analysis. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using reasonable and appropriate safeguards.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you; the right to object to or restrict certain processing; and the right to data portability. To exercise any of these rights, please contact us at privacy@infrawiseai.com. We will respond within the timeframe required by applicable law.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: Infrawise Email: privacy@infrawiseai.com General: contact@infrawiseai.com